How Airline Companies are Overcoming Online Payment Turbulence

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A recent international airline study showed that airline companies lost approximately $1.4 billion due to online payment fraud in the past year, as released by CyberSource, in association with Airline Information.  According to the study, “Airline Online Fraud Report: Online Payment Fraud Practices and Benchmarks,” online sales for airlines participating in this study totaled $62 billion in 2012; total annual sales ranges from $500 million to $10 billion for each airline company.  

As a solution, airlines can use SafetyPay as a fraud-free online payment solution that will substantially reduce fraud within airline companies.  No registration or credit card information is collected, and funds are taken directly from consumers’ online bank accounts.  No mess and no fuss!  It’s that simple.  

SafetyPay has proven to take airline companies to new heights, as showcased in their case study with Peruvian Airlines.  SafetyPay offered Peruvian Airlines a solution that would allow their clients a convenient way to pay through SafetyPay’s network of banks regardless of whether they bought tickets online or through the phone.  Airline customers could make payments through the Internet or directly at physical locations.  As a result, Peruvian Airlines increased daily ticket sales by 40% in the first few weeks and steadily rose by more than 110% over the following months.  Their call center experienced a 30% reduction in calls event with the increase in ticket sales volume due to the majority of problems resolved by SafetyPay.  To date, SafetyPay is the preferred method of payment in 95% of tickets sold by Peruvian Airlines.  To view the full case study, click here.

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About SafetyPay

SafetyPay is a global, safe and secure online payment solution that enables online banking customers to make internet purchases from merchants worldwide, and pay directly from their local bank account in their local currency.   SafetyPay also offers: business-to-business payments, call center payments, payouts, mobile, and walk-in cash payments. For more information, go to www.safetypay.com.

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SafetyPay Expands Its Presence to the U.S. Marketplace as an Emerging Leader in the Airline and Travel Payments Industry

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SafetyPay™

, a secure payment provider serving online shoppers, merchants and banks worldwide, announced today that it is expanding its presence in the United States as an emerging leader in the airline and travel payments industry. SafetyPay’s recent strategic partnership with UATP (Universal Air Travel Plan, Inc.) allows customers to make online payments worldwide directly through their own bank accounts.

By utilizing UATP’s existing airline connections, this secure form of payment will be easily integrated by the airlines, offering another payment option for customers purchasing airline tickets.  In response to the increasing need of alternative payment options for airline tickets, SafetyPay has tapped into the market by offering a secure payment method for consumers.

According to a recent case study with Peruvian Airlines, SafetyPay offered a solution that allowed their clients a convenient way to pay through SafetyPay’s network of banks regardless of whether they bought tickets online or through the phone.  The results were a 40 percent increase in daily ticket sales within the first few weeks; a 110 percent increase over the following months; and a 30 percent reduction in call center issues.  SafetyPay is now the preferred method of payment in 95 percent of tickets sold by Peruvian Airlines.

“As we expand our global presence to the U.S. market, SafetyPay is able to offer a quick and convenient way for consumers to pay for airline and travel tickets by paying in their local currency from their bank account,” said Manuel Montero , CEO of SafetyPay.

New Heights for Peruvian Airlines…Thanks to SafetyPay. Download SafetyPay’s Peruvian Airlines Case Study Here.

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SafetyPay offered Peruvian Airlines a solution that would allow their clients a convenient way to pay through SafetyPay’s network of banks regardless of whether they bought tickets online or through the phone. Airline customers could make payments through the Internet or directly at physical locations. Additionally, SafetyPay would collect the funds and notify the airline upon receipt to authorize ticket issuance to the client as well as send the funds daily and provide transaction/reconciliation reports.

 

Impressed with this solution, Peruvian Airlines signed a contract with SafetyPay in January of 2010. Three weeks later SafetyPay was established as the new payment method for all their flights. Merchants who partner with SafetyPay enjoy cross-promotional opportunities and access to millions of online bank customers. In Peru alone, SafetyPay is affiliated with the four top banks, accounting for over 10 million customers. Jointly with one of their bank partners (Interbank),

 

SafetyPay promoted Peruvian Airlines to a test group of 25,000 customers as a new merchant accepting SafetyPay with special offers, via both bank and SafetyPay websites, statement stuffers and flyers.

Download the full case study here.