How Airline Companies are Overcoming Online Payment Turbulence

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A recent international airline study showed that airline companies lost approximately $1.4 billion due to online payment fraud in the past year, as released by CyberSource, in association with Airline Information.  According to the study, “Airline Online Fraud Report: Online Payment Fraud Practices and Benchmarks,” online sales for airlines participating in this study totaled $62 billion in 2012; total annual sales ranges from $500 million to $10 billion for each airline company.  

As a solution, airlines can use SafetyPay as a fraud-free online payment solution that will substantially reduce fraud within airline companies.  No registration or credit card information is collected, and funds are taken directly from consumers’ online bank accounts.  No mess and no fuss!  It’s that simple.  

SafetyPay has proven to take airline companies to new heights, as showcased in their case study with Peruvian Airlines.  SafetyPay offered Peruvian Airlines a solution that would allow their clients a convenient way to pay through SafetyPay’s network of banks regardless of whether they bought tickets online or through the phone.  Airline customers could make payments through the Internet or directly at physical locations.  As a result, Peruvian Airlines increased daily ticket sales by 40% in the first few weeks and steadily rose by more than 110% over the following months.  Their call center experienced a 30% reduction in calls event with the increase in ticket sales volume due to the majority of problems resolved by SafetyPay.  To date, SafetyPay is the preferred method of payment in 95% of tickets sold by Peruvian Airlines.  To view the full case study, click here.

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About SafetyPay

SafetyPay is a global, safe and secure online payment solution that enables online banking customers to make internet purchases from merchants worldwide, and pay directly from their local bank account in their local currency.   SafetyPay also offers: business-to-business payments, call center payments, payouts, mobile, and walk-in cash payments. For more information, go to www.safetypay.com.

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